Frequently Asked Questions

Place Your Order: Upload your photo and personalize your product.

Design Preview (1–3 business days): Choose β€œDesign Approval” to get a preview by email + request revisions

Production (2–5 business days): We handcraft your order in the U.S.

Shipping: Standard & Express options available at checkout. International fee's may apply.

Yes! Just toggle the β€œApprove Your Outline” option on the product page.

We’ll send you a preview by email based on the same photo you submitted within 1–3 business days, and you’ll be able to request changes before we begin production.

  • Design Preview: 1–3 business days (if you selected design approval)
  • Production: 2–5 business days
  • Shipping: US Orders: 2–7 business days
    International Orders: 2-3 weeks
    (faster options available at checkout)

In a rush?

Choose Expedited Processing + Express Shipping at checkout to speed things up.

Because every order is custom-made just for you, we don’t accept returns or cancellations.
But if there’s an issue with your order, just email us - we’ll make it right πŸ’Œ

We ship worldwide! 🌍 Wherever you are, we’ll get your custom gift to you. Shipping times and rates are shown at checkout based on your location.