Frequently Asked Questions

Place Your Order: Upload your photo and personalize your product.

Design Preview (1–4 days): Choose β€œDesign Approval” to get a preview by email + request revisions

Production (1–3 days): We handcraft your order in the U.S.

Shipping: Standard & Express options available at checkout.

Yes! Just toggle the β€œDesign Approval” option at checkout. We’ll send you a preview by email within 1–3 business days, and you’ll be able to request changes before we begin production.

  • Design Preview: 1–3 business days (if you selected design approval)
  • Production: 1–2 business days
  • Shipping: 1–5 business days (faster options available at checkout)

In a rush?

Choose First In Line + Express Shipping at checkout to speed things up.

Because every order is custom-made just for you, we don’t accept returns or cancellations.
But if there’s an issue with your order, just email us - we’ll make it right πŸ’Œ

We ship worldwide! 🌍 Wherever you are, we’ll get your custom gift to you. Shipping times and rates are shown at checkout based on your location.