Hi Soulmates!

First of all, I want to thank each and every single one of you for the insane amount of support we've been getting. It's been a very overwhelming time, and I couldn't be more thankful. Something I will remember forever in my life is the start of Soulmate Customs with the success of Tik Tok.

Thank you guys so much for being so patient and kind with us. I've had thousands and thousands of messages across all possible platforms, and it's been very challenging to get to every message. So please be patient with our team โค๏ธ

Shipping:

United States shipping takes about 3-5 days.ย Canada and UK is about 1-2 weeks and everywhere else internationally is 2-3 weeks, depending more or less on your location! You can see better estimates for your destination upon checkout :)

Processing time: Due to high order volume, our processing times are currently at 7-14 business days.

Paid for Express shipping:

If you have paid for express shipping, once your order is processed and done, the shipping time with USPS will be faster. So instead of 3-5 day shipping for orders in the US, you'd be getting direct 2-day shipping. But processing time remains the same.

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