Updates

UPDATE MAY 23, 2022

Processing times have expanded. Production time as of today is 5-12 days as we are experiencing high order volume.

Outline previews will not be given out staring from June 6, 2022 in order for us to avoid delays and have faster processing times.

We are working tirelessly to keep up with our high order volume. Thank you for your patience and understanding. ❤️

If you need to contact us please either DM us @soulmatecustomss or email info@soulmatecustoms.com. We will get back to you as soon as we possibly can.

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Hi beautiful angels,

First of all, I want to thank each and every single one of you for the insane amount of support we've been getting. It's been a very overwhelming time, and I couldn't be more thankful. Something I will remember forever in my life is the start of Soulmate Customs with the success of Tik Tok.

Thank you guys so much for being so patient and kind with us. I've had thousands and thousands of messages across all possible platforms, and it's been very challenging to get to every message. So please be patient with our team ❤️

Shipping:

United States shipping takes about 3-5 days. International is about 1-2 weeks, depending more or less on your location!

Paid for Express shipping:

If you have paid for express shipping, once your order is processed and done, the shipping time with USPS will be faster. So instead of 3-5 day shipping for orders in the US, you'd be getting direct 2-day shipping. But processing time remains the same.

Faster processing time:

We are now charging $29 for urgent processing time if you need faster shipping. We can make and ship your order in 1-2 days. Dm us directly on Instagram @soulmatecustomss

I honestly cannot thank you guys enough for the support. Nothing but kindness, love and appreciation for all of you. I can't wait for you guys to receive your orders!!

Much love, Keida ❤️