FAQs
In short, anything. You can upload people, pets, cars, even cough 'spicy' cough...
A Soulmate is not only a love interest; they can be anyone who you have a close connection with. A family member, teacher, BFF, or even a furry best friend.
Due to all orders being personalized, we do not accept returns or cancellations.
If you believe there is an error with your order please email our team and we'll be happy to make things right! 😊❤️
Your privacy is a priority to us! Orders will be reviewed by essential staff members only, such as our all female artists and quality control staff.
For our guidelines regarding image submission please follow this link Image guidelines
We send outline previews for each order by email after the order has been made online.
If you added 'outline approval' to your cart, you are able to make changes to your outline within 24 hrs of receiving the first draft!
We ship to the majority of countries worldwide, though for several reasons some countries we are not able to ship to yet.
If you are able to check out with a delivery option on our website, this means we can ship to your destination!
